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| AmTrust Direct will never ask for you to send personal or financial information by, in response to, or via a link in an email. |
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Helping to protect you online - Online Banking Security Enhancement
We know how important the security of your personal and financial information is to you – it’s critically important to us too. That’s why we’ve implemented security enhancements to help stop online fraud and identity theft. Most of the security enhancements are occurring behind the scenes. Only a simple, initial set-up is required on your part. |
Letting us know it’s really you – Security Questions
- You will be asked to set-up several security questions that only you should know the answers to.
- The security system will recognize the computers you normally use to access your online banking site.
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| In the future, if you or someone else attempts to login to your account from a new or unrecognized computer, you will need to answer some of your security questions before being allowed to continue. |
| Letting you know it’s really us – Personalized Image and Name |
- You pick one of thousands of images, and then give the image a name to help identify it to you.
- Every time you attempt to login to your online banking account your image and name will appear before you enter your password.
- Seeing your image and name will let you know that you are at your real online banking site and not a fake or fraudulent site. This means it is safe to enter your password.
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| If the correct image and name do not appear, do not enter your password. | |
| Remember: Once you have signed up, NEVER enter sensitive information such as your password without first seeing your personal security image and name. If you don’t see your image, do not continue and contact us immediately. |
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